Privacy Policy

Last updated: August 7, 2026

1. Who we are

Awaymode is a tool that sends automated replies to Fanvue direct messages on your behalf and routes Fanvue events to Discord channels you configure. This policy explains what we collect, why, and what your rights are. Awaymode is operated as a solo product; contact details are at the bottom of this page.

2. Data we collect

• Account identity — your Fanvue user ID and email, received via Fanvue OAuth when you sign in.
• Fanvue access tokens — stored so we can send replies and check your App Store subscription. Refreshed automatically.
• Your configuration — the reply preset labels and messages you write, your master switch and cooldown settings, and the Discord webhook URLs you provide.
• Reply activity — a log of every automated reply we send on your behalf (fan identifier, timestamp, which preset), used for stats and per-fan cooldown enforcement. Auto-pruned after 30 days.
• Fanvue event metadata — the webhook payloads Fanvue sends us for events you're subscribed to (message.received, subscription.new, tip.new, follow.new, purchase.received). Retained in raw form for up to 30 days for diagnostic purposes.
• Basic technical data — IP address for rate limiting, session cookies for keeping you logged in.

3. What we don't store

We do not store the full contents of incoming fan messages beyond what Fanvue includes in the webhook payload. We do not store your Fanvue password (OAuth means we never see it). We do not sell your data to anyone. We do not use your data to train AI models.

4. Legal basis (GDPR)

For users in the EU/UK, we process your data under the following lawful bases:

• Contract — to provide the service you signed up for (auto-replies, Discord routing).
• Legitimate interest — for security (rate limiting, webhook signature verification) and product diagnostics.
• Consent — where you explicitly enable a feature (e.g. adding a Discord webhook URL).

5. Third parties

• Fanvue — we use Fanvue OAuth for sign-in and the Fanvue API to read your inbox and send replies. Billing goes through the Fanvue App Store.
• Discord — when you configure a Discord webhook URL, we send event notifications to that URL. Discord's privacy policy applies to what happens after delivery.
• Our hosting provider — Awaymode runs on shared cPanel hosting located in the United States.

We do not share your data with advertising networks, analytics platforms, or data brokers.

6. How long we keep your data

• Reply activity log: 30 days rolling.
• Fanvue webhook diagnostic log: 30 days rolling.
• Account records (email, tokens, presets, webhook URLs): while your account is active.
• After you request deletion: purged within 180 days (see section 8).

7. Your rights

Under GDPR and comparable frameworks, you have the right to:

• Access the data we hold about you.
• Correct inaccurate data.
• Request erasure of your account and data.
• Export your data in a portable format.
• Withdraw consent for any optional feature.
• Complain to your local data protection authority.

To exercise any of these, email support@awaymode.me.

8. Deleting your account

Email support@awaymode.me from the email address on your Awaymode account and ask for deletion. We will confirm the request, then delete your account record, tokens, presets, Discord webhook URLs, reply logs, and webhook diagnostic logs within 180 days. If you also want your Fanvue OAuth grant revoked, you can do that directly from your Fanvue account settings — that takes effect immediately.

9. Security

We use HTTPS with valid TLS certificates for every endpoint. Incoming Fanvue webhooks are verified by HMAC signature before we act on them. Access tokens and API secrets are stored server-side and never exposed to the browser. We do not log sensitive request bodies in application logs.

If you believe you've found a security vulnerability, please report it to security@awaymode.me. We treat these reports seriously and will acknowledge receipt within 3 business days.

10. Changes to this policy

If we materially change how we handle your data, we'll update the "Last updated" date at the top of this page and, where practical, notify active users by email.

11. Contact

General support: support@awaymode.me
Security reports: security@awaymode.me

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